Shipping Policy – Grace Kart
At Grace Kart, we aim to deliver your bag products safely and on time. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume or unforeseen delays, shipments may be delayed slightly.
Shipping Locations
- Grace Kart currently ships within India only.
- Delivery to remote or rural areas may take additional time.
Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout.
- Any additional charges due to location or courier policies will be communicated in advance.
Estimated Delivery Time
- Standard delivery time is 5–10 business days after dispatch.
- Delivery timelines may vary depending on the customer’s location, courier partner, weather conditions, or other external factors.
Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS.
- Customers can use the tracking link to monitor shipment status.
Delivery Issues
- If the package is marked as delivered but not received, customers must report the issue within 48 hours.
- Grace Kart is not responsible for delays caused by courier partners or incorrect shipping information provided by the customer.
Address Accuracy
- Customers are responsible for providing accurate and complete shipping details.
- Grace Kart will not be liable for non-delivery due to incorrect or incomplete addresses.
Damaged During Transit
- If a product is received in damaged condition, customers must report it within 48 hours of delivery along with clear photos or videos for verification.
Customer Support
For shipping-related queries or concerns, customers may contact us at:
📧 grace2kart@gmail.com